Greetings,While we normally now implement kernel updates without needing to reboot the servers via splicing, we will have to reboot the servers this time in order to best implement security fixes for the Meltdown and Spectre exploits annouced last week. The patch set for splicing is rather large and complex and may not be stable for production ... Read More »
Greetings,We apologize for the short notice, but we've started to receive notices for one of our cabinet's power distribution units (PDU) that it is failing. Therefore, we will be replacing the PDU starting at 12:30 AM CDT on Thursday, September 21st. Prior to the PDU removal, we will have to power down all the servers in the cabinet, and then ... Read More »
Greetings,For a period of time now, we've been having problems with cp3.netwisp.com crashing due to kernel panics. During this time, we've been working with CloudLinux for the cause and they feel based on the crash reports that its from a memory stick that is failing. Although the server had been up for 270 days prior to these recent issues ... Read More »
Greetings,At around 8:40 PM tonight, we lost access to one of our cabinets at the data center. We contacted our tech and after investigation, he came back and said there was a problem with the power circuit for the cabient. He was able to get it resolved and by 9:10 PM, our servers were coming back up. We should have everything back up and running ... Read More »
Greetings,We're in the process of upgrading our billing software to the latest version. Because the billing software is integrated with the website design, it has affected the display of some areas. While the website should be functional, some things may not look properly until we can get all the aspects resolved. We hope to get it resolved as ... Read More »
Greetings,Please be advised that we will need to shut down one of our VPS nodes this Sunday (Feb 12, 2017), in order to perform some hardware maintenance - the RAID controller battery has failed and needs replacing. One of the memory sticks is also having issues and needs to be replaced. Any servers hosted on this virtual server will be offline ... Read More »
Greetings,Please be advised that we need to perform maintenance in our chi01 cabinet that will affect our VPS/virtual machines located there on Wednesday. June 15 at 11 PM CDT. This maintenance will affect the following hardware nodes:vps5vps8pcs1pcs2Any servers hosted on these machines will be offline for about 30 minutes during the maintenance ... Read More »
As we've mentioned, we're having a number of great new features being rolled out for our shared (and reseller) hosting plans. Here's a list of what's being added. Unmetered Bandwidth * All of our shared hosting plans come with unmetered bandwidth! You can now express yourself as much as you want on your websites hosted with us! No matter how ... Read More »
Greetings,We will be completing a majority of our shared/reseller account upgrades this weekend. Starting at 10PM CDT on Friday, May 6th, we will be migrating the remaining shared and reseller accounts to our upgraded servers with SSD drives. We will perform the transfers in such a way so that you can keep your settings the same and not make any ... Read More »
Greetings,The first new feature we'd like to discuss that we're bringing to everyone is tiered SSD storage. You can read more about it here on our blog:http://blog.netwisp.com/2016/04/05/tiered-ssd-storage/If you have any questions about this new feature being added, please let us know and we'll be happy to answer them.We're excited about this ... Read More »
