Dec 1st Chicago Network Issue 12/1/2018

We are having an issue with the network in Chicago which is affecting access to some of our servers. We are working to restore the service as quickly as possible and will update this as soon as we hvae more information.UPDATE: One of the Cisco routing switches failed and we were able to setup a bypass for it. We're in the process of replaing the ... Read More »

Oct 29th Kernel Panic on VPS5 @ 11 AM CDT, October 29th, 2018

We had a kernel panic (operating system crash) on VPS5 that required the server to be rebooted. It's in the process of checking all file systems now as it brings each virtual server back online.  It should be a couple more minutes before all the servers are back up and running. This announcement will be updated once that has happened.Thank you in ... Read More »

Sep 19th Apache / PHP Server Upgrades on Sunday September 23rd at 12 AM CDT

Greetings,We will be implementing the Apache / PHP upgrades in our announcement on our shared servers starting at 10PM on Saturday, September 22nd. We will be convering the servers over to EasyApache 4 which is a packaged based system vs. the current EasyApache 3 system which compiles everything from source. This will make it easier to implement ... Read More »

Sep 15th cp4.netwisp.com hardware upgrades on Saturday, September 22nd at 12:30 AM

Greetings,We will now be performing upgrades to our shared server cp4.netwisp.com starting at 12:30AM on Saturday, September 22nd at 12:30 AM.  We will be upgrading the processors with double the cores that are also over 30% faster which will help decrease your websites' PHP page load times. Given we will be swapping the drives into a new server ... Read More »

Jul 24th Summer 2018 Service Upgrades

We've been busy with another round of upgrades to our services, so we'd like to detail what they are so that you can take advantage of them! Managed WordPress Hosting We now include FREE WordPress management with our shared (H20GB plan or higher), reseller, or managed server plans. We will help monitor your website for uptime and performance ... Read More »

Jul 24th cp3.netwisp.com hardware upgrades on Friday, August 3rd at 12AM CDT

Greetings,We will now be performing upgrades to our shared server cp3.netwisp.com starting at 12AM on Friday, August 3rd at 12AM.  We will be upgrading the processors by not only doubling the cores, but they'll also be 30% faster which will help decrease your websites' PHP page load times. Given we will be swapping the drives into a new server ... Read More »

Jul 24th Service outage @ 12:15 AM CDT on July 24th, 2018

Greetings,We are aware of an issue that is affecting a number of our servers and customers at the moment. We are investigating and hope to resolve as quickly as possible.Thank you in advance for your support and understanding on this issue.Update - 12:30 AM - Service has been restored and we are continuing to investigate the cause of the ... Read More »

Jun 24th cp2.webserverbox.com Server Upgrades at 12AM on July 1st, 2018

Greetings,We will be performing upgrades to our reseller server cp2.webserverbox.com starting at 12AM on Sunday July 1st.  We will be upgrading the processors on the servers where not only will the number of cores double, but they'll also be 30% faster which will help decrease your websites' page load times. In addition, we will be updating the ... Read More »

Jan 7th Kernel Reboots Scheduled For Jan 8th, 12AM CST

Greetings,While we normally now implement kernel updates without needing to reboot the servers via splicing, we will have to reboot the servers this time in order to best implement security fixes for the Meltdown and Spectre exploits annouced last week. The patch set for splicing is rather large and complex and may not be stable for production ... Read More »

Sep 19th Power Maintenance Scheduled for 12:30 AM, Sept. 21, 2017

Greetings,We apologize for the short notice, but we've started to receive notices for one of our cabinet's power distribution units (PDU) that it is failing. Therefore, we will be replacing the PDU starting at 12:30 AM CDT on Thursday, September 21st. Prior to the PDU removal, we will have to power down all the servers in the cabinet, and then ... Read More »