Jul 24th Summer 2018 Service Upgrades

We've been busy with another round of upgrades to our services, so we'd like to detail what they are so that you can take advantage of them! Managed WordPress Hosting We now include FREE WordPress management with our shared (H20GB plan or higher), reseller, or managed server plans. We will help monitor your website for uptime and performance ... Read More »

Jul 24th cp3.netwisp.com hardware upgrades on Friday, August 3rd at 12AM CDT

Greetings,We will now be performing upgrades to our shared server cp3.netwisp.com starting at 12AM on Friday, August 3rd at 12AM.  We will be upgrading the processors by not only doubling the cores, but they'll also be 30% faster which will help decrease your websites' PHP page load times. Given we will be swapping the drives into a new server ... Read More »

Jul 24th Service outage @ 12:15 AM CDT on July 24th, 2018

Greetings,We are aware of an issue that is affecting a number of our servers and customers at the moment. We are investigating and hope to resolve as quickly as possible.Thank you in advance for your support and understanding on this issue.Update - 12:30 AM - Service has been restored and we are continuing to investigate the cause of the ... Read More »

Jun 24th cp2.webserverbox.com Server Upgrades at 12AM on July 1st, 2018

Greetings,We will be performing upgrades to our reseller server cp2.webserverbox.com starting at 12AM on Sunday July 1st.  We will be upgrading the processors on the servers where not only will the number of cores double, but they'll also be 30% faster which will help decrease your websites' page load times. In addition, we will be updating the ... Read More »

Jan 7th Kernel Reboots Scheduled For Jan 8th, 12AM CST

Greetings,While we normally now implement kernel updates without needing to reboot the servers via splicing, we will have to reboot the servers this time in order to best implement security fixes for the Meltdown and Spectre exploits annouced last week. The patch set for splicing is rather large and complex and may not be stable for production ... Read More »

Sep 19th Power Maintenance Scheduled for 12:30 AM, Sept. 21, 2017

Greetings,We apologize for the short notice, but we've started to receive notices for one of our cabinet's power distribution units (PDU) that it is failing. Therefore, we will be replacing the PDU starting at 12:30 AM CDT on Thursday, September 21st. Prior to the PDU removal, we will have to power down all the servers in the cabinet, and then ... Read More »

Jun 29th Emergency maintenance for cp3.netwisp.com at 4:30 AM CDT

Greetings,For a period of time now, we've been having problems with cp3.netwisp.com crashing due to kernel panics. During this time, we've been working with CloudLinux for the cause and they feel based on the crash reports that its from a memory stick that is failing. Although the server had been up for 270 days prior to these recent issues ... Read More »

Jun 28th Power Outage Update June 28, 2017

Greetings,At around 8:40 PM tonight, we lost access to one of our cabinets at the data center. We contacted our tech and after investigation, he came back and said there was a problem with the power circuit for the cabient. He was able to get it resolved and by 9:10 PM, our servers were coming back up. We should have everything back up and running ... Read More »

May 30th Billing Software (Website) Upgrade In Progress

Greetings,We're in the process of upgrading our billing software to the latest version. Because the billing software is integrated with the website design, it has affected the display of some areas. While the website should be functional, some things may not look properly until we can get all the aspects resolved. We hope to get it resolved as ... Read More »

Feb 8th VPS Maintenance on Feb. 12, 2017 at 1:30 AM CST

Greetings,Please be advised that we will need to shut down one of our VPS nodes this Sunday (Feb 12, 2017), in order to perform some hardware maintenance - the RAID controller battery has failed and needs replacing. One of the memory sticks is also having issues and needs to be replaced. Any servers hosted on this virtual server will be offline ... Read More »